Pricing that
makes sense
One-time payment. No subscriptions. No recurring charges. Pay for the coverage you need, when you need it.
Quick Fix
Single-session remote intervention for one isolated issue — malware cleanup, software deployment, or diagnostic troubleshooting.
- Single issue resolution
- Remote support session (up to 1 hour)
- Virus & malware removal
- Software installation help
- Email support for follow-up questions
- Multi-device support
- Ongoing monitoring
- Priority queue access
Starter
Budget-friendly monthly coverage for individuals requiring periodic device and software assistance.
- Up to 3 support requests per month
- Remote desktop assistance
- Email & chat support
- Software troubleshooting
- Basic security scan
- Business hours support (9am–6pm)
- Remote network configuration
- Priority queue access
Essential
Dependable coverage for small teams needing steady remote IT support and device oversight.
- Up to 8 support requests per month
- Up to 5 devices covered
- Remote & phone support
- Email, chat & phone assistance
- Virus & malware protection
- Software installation & updates
- Basic network troubleshooting
- Monthly system health report
- Remote server administration
- Dedicated account manager
Professional
Full-spectrum IT coverage for scaling businesses with proactive threat monitoring and accelerated response.
- Unlimited support requests
- Up to 15 devices covered
- Priority response (under 2 hours)
- Extended hours support (7am–10pm)
- Proactive system monitoring
- Network & firewall management
- Cloud backup setup & monitoring
- Vendor coordination
- Quarterly security review
- Dedicated account manager
Business
Advanced managed technology services for established organizations requiring dedicated support and infrastructure governance.
- Everything in Professional
- Up to 30 devices covered
- Priority response (under 1 hour)
- 24/7 emergency support line
- Server & infrastructure monitoring
- Remote server management
- IT asset inventory tracking
- Remote employee onboarding/offboarding IT setup
- Data backup & disaster recovery plan
- Dedicated account manager
Business Plus
Elevated business tier with regulatory compliance support and strategic IT consulting for audited industries.
- Everything in Business
- Up to 50 devices covered
- Compliance assistance (HIPAA, SOC 2)
- Quarterly security audits
- Bi-weekly remote system audits
- IT policy documentation
- Strategic IT roadmap planning
- Advanced endpoint protection
- Vendor management & coordination
- Custom SLA agreement
Enterprise
Comprehensive managed IT operations with unlimited scope, round-the-clock coverage, and assigned engineering resources.
- Everything in Business Plus
- Unlimited devices covered
- 24/7/365 priority support
- Guaranteed 30-minute response
- Dedicated IT engineer assigned
- Weekly remote system audits
- Full remote infrastructure management
- Disaster recovery & business continuity planning
- Executive IT reporting
- Multi-platform support
Compare plans at a glance
Everything included in each tier, side by side.
| Feature |
Quick Fix $9.97 |
Starter $29.00 |
Essential $49.99 |
Professional $79.99 |
Business $99.99 |
Business Plus $99.00 |
Enterprise $129.00 |
|---|---|---|---|---|---|---|---|
| Scope | Single issue | 3 requests | 8 requests | Unlimited | Unlimited | Unlimited | Unlimited |
| Devices covered | 1 | Up to 3 | Up to 5 | Up to 15 | Up to 30 | Up to 50 | Unlimited |
| Response time | Same day | Same day | Same day | Under 2 hrs | Under 1 hr | Under 1 hr | 30 minutes |
| Support hours | Business | 9am–6pm | 9am–6pm | 7am–10pm | 24/7 | 24/7 | 24/7/365 |
| Remote support | |||||||
| Remote audits | — | — | — | — | Included | Bi-weekly | Weekly |
| Security | — | Basic scan | Basic scan | Proactive | Proactive | Audits | Audits |
| Cloud backup | — | — | — | Included | Included | Included | Included |
| Account manager | — | — | — | — | Dedicated | Dedicated | Dedicated |
| Compliance | — | — | — | — | — | Included | Included |
Pricing questions
Are there any hidden fees?
None. The listed price is the total — one-time payment, no recurring charges, no surprises.
How does one-time pricing work?
Select a tier, complete a single payment, and we deliver the full scope of services. No subscriptions or auto-renewals.
What if I need help again later?
Purchase another plan whenever needed. Choose any tier each time based on your current requirements.
What payment methods do you accept?
Visa and Mastercard through our PCI-DSS compliant Authorize.net gateway. Fully encrypted.
Can I get a refund?
If services haven't been initiated, you qualify for a full refund within 30 days. See our Refund Policy.
Do you offer custom enterprise agreements?
Absolutely. We create tailored agreements with custom SLAs for organizations with specific needs. Contact us.
Not sure which plan fits?
Our team will assess your environment and recommend the right coverage level. No pressure, no commitment.
Request a Free Assessment